Kegiatan Pengabdian Kepada Masyarakat di STIA LAN, sebagai salah satu Tri Darma Perguruan Tinggi, dilaksanakan dengan mempertimbangkan segenap aspek kehidupan dan kemampuan entitas intelektual STIA LANdalam menumbuhkan serta menyeimbangkannya menjadi sesuatu yang memiliki nilai kemanfaatan. Untuk tahun akademik 2014, kegiatan Pengabdian Kepada Masyarakat yang diselenggarakan oleh STIA LAN Jakarta adalah berupa workshop penyusunan standar operasional prosedur (SOP) dan indeks kepuasan masyarakat (IKM) bagi aparat kelurahan di wilayah Kota Jakarta Pusat.

            Kegiatan ini dilaksanakan pada hari kamis tanggal 4 September 2014, diawali dengan Sambutan oleh Dr. Bayu Megantara, Sekretaris Kota Administrasi Jakarta Pusat, dilanjutkan dengan sambutan sekaligus membuka acara workshop oleh Dr. A. Rina Herawati, Puket II Bidang Administrasi Umum. Dalam sambutannya, Dr Bayu mengatakan akan pentingnya SOP sebagai pendukung berjalannya organisasi. Sedangkan Dr. Rina mengatakan bahwa dengan adanya SOP dapat mengantisipasi berbagai situasi yang mungkin terjadi dalam menjalankan organisasi, dan akan memberi arah bagi staf dalam menjalankan pekerjaannya, job description akan jelas sehingga tidak tumpang tindih. Dengan demikian maka kinerja staf akan terjaga dengan baik.

            Workshop diikuti oleh 50 peserta dari aparat Kelurahan di wilayah Kota Jakarta Pusat. (ARH, 2014)

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